T UP ASSIST Frequently Asked Questions
Will I need to bend over at any point to use the T Up Assist?
No. The T Up Assist is designed so you can load the ball and tee at a comfortable height and tee up without bending down. Once the ball is placed, everything is done using the handle and button.
Is this product heavy or hard to carry?
No. It only weight 1.2kg. The T Up Assist is designed to be manageable and practical to carry during a round. It can be stored with your golf bag and easily taken out when needed.
Is the T Up Assist suitable for older golfers?
Absolutely. It was designed with older golfers and those with limited mobility in mind, including golfers with back pain, knee issues, balance concerns, or vertigo.
Can you use T UP Assist in competition?
Yes. T-UP Assist has received an official decision confirming it conforms to the Rules of Golf. Click here to view the decision
Will it work if I have balance issues or vertigo?
Yes. Because the T Up Assist is free-standing and does not require bending or balancing while placing the tee, it helps reduce the risk of losing stability.
How long does it take to setup T-UP Assist?
Placing the ball and tee into the cage is done prior to tee up.
Using T-UP Assist to tee up takes less time than other players bending down and placing a tee in the ground.
Can you use any tee with T-UP Assist?
No. Our current design was based on the Callaway Par Tee as the rectangle shape ensures there is a good grip on the tee and the tees quality ensures there is a low chance of them breaking when they are pushed into the ground.
If your tee box is solid ground that only a drill would make a hole, eg solid clay or permafrost, the Adjustable Height Groove RT tee will fit in the T UP Assist.
Can you set the tee to different heights?
Yes. There are three markings that you can set your tee for different tee heights or you can adjust it to any height that you prefer between 12mm and 43mm
Why does this cost so much?
T Up Assist is not a novelty accessory — it is a purpose-built assistive device.
It is designed for durability, stability, and long-term use, helping golfers protect their body and continue playing the game they love, comfortably. For many customers, the value comes from staying independent and pain-free on the course.
What if it’s not right for me?
We offer a clear and fair returns policy. If the T Up Assist isn’t the right fit for you, you can return it within 90 days. Full details are available in our returns policy.
Does a standard golf ball fit into the ball cage?
Yes, golf balls are a standard size and any brands golf ball will fit into T UP ASSIST
Does T UP Assist fit in a Golf Bag?
Yes. T-UP Assist can fit into your golf bag. Fold the legs down, turn it upside down and place it in your golf bag with your clubs.
What happens if a part of T-UP Assist breaks?
The majority of T UP Assist is made from Steel and Aluminium. The black components are made from glass-filled polyamide thermoplastic which is used in engineering thanks to its strength and heat resistance. Therefore, if used as instructed, T UP Assist should not break. If a part breaks, please email us at steve@dbogolf.com, with photos of the broken part, so we can assess whether we can send you a replacement part or whether we need to organise a repair, or new T UP Assist. Please note, warranty is only on manufacturer faults, not on misuse of the product.
Does T UP Assist require maintenance?
No, there is no maintenance required.
We recommend to do a quick check of the wave pins in the tripod legs every six months, just to ensure they have not wiggled out due to vibration. If you can see more than 3mm of a wave pin please use a small hammer to hit the pin back in the hole or take it to your pro shop for them to complete this for you.
The screws have a semi-permanent glue on them to stop them from unscrewing, but if they ever come loose they can just be screwed back in with a 2mm hex key.
What is the Warranty Period?
T UP Assist comes with a 2 year warranty
Note: this does not include damage caused by misuse
Who can I contact if I have questions before buying?
If you have any questions, you’re welcome to contact us directly. We’re happy to help you decide if the T Up Assist is right for you.
steve@dbogolf.com
Ph: 0468 489 969