T UP ASSIST Frequently Asked Questions
How long does it take to setup T-UP Assist?
Opening the legs, placing the ball into the cage, placing the tee into position below the ball cage, then placing T-UP Assist into position to tee off, takes 10 seconds.
Can you use any tee with T-UP Assist?
No. Our current design was based on the Callaway Par Tee as the rectangle shape ensures there is a good grip on the tee and the tees quality ensures there is a low chance of them breaking when they are pushed into the ground (unless you have a ground that only a drill would make a hole, eg solid clay or permafrost)
Can you set the tee to different heights?
Yes. There are three markings that you can set your tee for different tee heights or you can adjust it to any height that you prefer.
Does a standard golf ball fit into the ball cage?
Yes, golf balls are a standard size and any brands golf ball will fit into T UP ASSIST
Does T UP Assist fit in a Golf Bag?
Yes. T-UP Assist can fit into your golf bag. Fold the legs down, turn it upside down and place it in your golf bag with your clubs.
Can you use T UP Assist in competition?
We have had preliminary approval from R&A for T UP Assist to be approved for use in competition.
What happens if a part of T-UP Assist breaks?
The majority of T UP Assist is made from Steel and Aluminium. The black components are made from glass-filled polyamide thermoplastic which is used in engineering thanks to its strength and heat resistance. Therefore, if used as instructed, T UP Assist should not break. If a part breaks, please email us at steve@dbogolf.com, with photos of the broken part, so we can assess whether we can send you a replacement part or whether we need to organise a repair, or new T UP Assist. Please note, warranty is only on manufacturer faults, not on misuse of the product.
Does T UP Assist require maintenance?
There are springs, screws and spring wave pins that may come loose over time. We recommend to do a quick check of the wave pins in the tripod legs every 3 months, just to ensure they have not wiggled out. If you can see more than 3mm of a wave pin please use a small hammer to hit the pin back in the hole or take it to your pro shop for them to complete this for you. The screws have a semi-permanent glue on them to stop them from unscrewing, but if they do come loose, they can just be screwed back in with a 2mm hex key.
What is the Warranty Period?
T UP Assist comes with a 2 year warranty. Note: this does not include damage caused by misuse